Refund policy

Returns & Refunds

Most SteveN’at merchandise is made to order specifically for you. Because of this, we do not accept returns or exchanges for incorrect size or color selections, or for change of mind. Please review the product description and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery at stevenat.pgh@gmail.com.

Please include your order number and clear photos showing the issue. Once the issue has been reviewed and approved, we will arrange an appropriate resolution, which may include a replacement or refund. In most cases, you will not need to return the defective item.

Sizing

Because our merchandise is produced on demand, we cannot offer exchanges when the wrong size is ordered. Please check the sizing information provided on the product page before purchasing.

Order Issues

If you have any questions or problems with your order, contact us at stevenat.pgh@gmail.com and we’ll do our best to make it right.